Privacy Policy for Tutors SA
Vector Tutors Trading as Tutors SA
At Tutors SA, accessible from https://www.tutorssa.co.za/, one of our main priorities is the privacy of our visitors, students, parents, and tutors. This Privacy Policy outlines the types of information collected and recorded by Tutors SA and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and the information collected through our website, tutoring platform, and student or parent portals. This policy does not apply to any information collected offline or through other channels.
Consent
By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons for providing it, will be made clear when requested.
When you contact us, we may collect your name, email address, phone number, student’s grade level, subjects of interest, and any other necessary information or other details you provide.
When you register to become a tutor, we may collect your name, email address, phone number, physical address, academic background, subjects you are interested in tutoring, and any other necessary information.
When using our tutoring services, we may collect session records, tutor-student communications, attendance details, and feedback.
For payment processing, we collect transaction and account details but do not store credit card numbers.
Automatically collected data, such as IP addresses, browser type, device information, and interaction with our website.
How We Use Your Information
We use the collected information to:
Provide and improve our tutoring services.
Match students with suitable tutors.
Personalize lesson plans and learning recommendations.
Process payments securely.
Communicate with you about sessions, updates, and promotions.
Prevent fraud and enhance security.
Analyze trends and improve website functionality.
Log Files
Tutors SA follows standard procedures for log files. These files log visitors when they visit websites. This data includes IP addresses, browser type, ISP, date/time stamp, and pages visited. This data is not linked to personally identifiable information and is used for site administration and trend analysis.
Cookies and Web Beacons
Tutors SA uses cookies to store visitor preferences and track site usage. Cookies help enhance user experience by remembering login details and preferences. Users can disable cookies through browser settings, though this may affect site functionality.
Third-Party Services and Sharing of Information
With Tutors: Student learning profiles and session details may be shared with assigned tutors.
With Parents/Guardians: For minors, session progress and attendance may be shared with parents or guardians.
For Business Operations: We may share data with third-party service providers for payment processing, scheduling, and analytics.
Legal Compliance: If required by law, we may disclose information to authorities.
Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request corrections or updates to your personal data.
Request deletion of your personal data, subject to legal requirements.
Opt out of marketing communications at any time.
To exercise these rights, please contact us.
Children’s Information
Protecting children’s privacy is a priority. Tutors SA does not knowingly collect personal information from children under 13 without parental consent. If you believe your child has provided such information, please contact us for removal.
Data Security
We take appropriate security measures to protect your personal data. However, no internet transmission is completely secure, and we encourage you to take precautions when sharing personal information online.
Changes to This Privacy Policy
Tutors SA may update this Privacy Policy from time to time. Changes will be posted on this page and are effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: ruth@tutorssa.co.za
Phone: (012) 002 1503
